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Technical Support Representative

Perrysburg Township, OH 43551

Employment Type: Contract to Perm Job Number: 54176427 Pay Rate: $18.00 / hour

Job Description

Cardinal Staffing Services, is hiring a Technical Support Representative to assist a manufacturer and provider of CNC routers, and machines in Perrysburg, OH. This position is fully onsite.  
As a Technical Support Representative you’ll assist customers with product questions and troubleshooting. We need a quick learner with strong problem‑solving skills, mechanical aptitude, attention to detail, clear communication, and proficiency in Microsoft Office.  
Cardinal Staffing Services, is invested in their team members! All temporary employees are offered competitive compensation of $18/hr as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire. 
Monday- Friday 8:30am- 5:00pm 
  • Technical Support Representative Duties and Responsibilities:
  • Troubleshooting product issues 
  • Respond to customer inquiries promptly and effectively.
  • Document customer interactions and support cases accurately.
  • Work with cross‑functional teams to resolve escalated problems.
  • Take part in product training and help train team members.
  • Contribute to achieving and surpassing customer satisfaction targets
  Technical Support Representative Requirements and Qualifications 
  • Strong problem‑solving abilities and solid mechanical aptitude.
  • High attention to detail and capable of performing well under pressure.
  • Proficient in Microsoft Office, including Word, Excel, and Outlook.
  • Clear and effective written and verbal communication skills.
  • Skilled at handling multiple tasks and meeting deadlines.
  • Patient, professional, and customer‑focused demeanor.
  • Previous call center experience is required 
  About Cardinal Staffing At Cardinal Staffing, a Surestaff Company, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest. We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us: 
  • Access to a wide range of job opportunities
  • Competitive pay
  • Health and Wellness Programs (including EAP)
  • Medical benefits including medical, vision, dental, and prescriptions
  • Electronic weekly pay
  • Employee Advocacy & Personalized Job Support  
 Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer. Notice Regarding the Use of Artificial Intelligence in Employment Decisions
In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment‑related evaluations.
AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision‑making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let’s get started today!  #IND1   

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