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Technical Support Representative
Employment Type:
Contract to Perm
Job Number: 54176427
Pay Rate: $18.00 / hour
Job Description
Cardinal Staffing Services, is hiring a Technical Support Representative to assist a manufacturer and provider of CNC routers, and machines in Perrysburg, OH. This position is fully onsite.
As a Technical Support Representative you’ll assist customers with product questions and troubleshooting. We need a quick learner with strong problem‑solving skills, mechanical aptitude, attention to detail, clear communication, and proficiency in Microsoft Office.
Cardinal Staffing Services, is invested in their team members! All temporary employees are offered competitive compensation of $18/hr as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire.
Monday- Friday 8:30am- 5:00pm
In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment‑related evaluations.
AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision‑making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let’s get started today! #IND1
As a Technical Support Representative you’ll assist customers with product questions and troubleshooting. We need a quick learner with strong problem‑solving skills, mechanical aptitude, attention to detail, clear communication, and proficiency in Microsoft Office.
Cardinal Staffing Services, is invested in their team members! All temporary employees are offered competitive compensation of $18/hr as well as a benefits package including health insurance (medical, dental, and vision). Generous referral bonuses are available upon hire.
Monday- Friday 8:30am- 5:00pm
- Technical Support Representative Duties and Responsibilities:
- Troubleshooting product issues
- Respond to customer inquiries promptly and effectively.
- Document customer interactions and support cases accurately.
- Work with cross‑functional teams to resolve escalated problems.
- Take part in product training and help train team members.
- Contribute to achieving and surpassing customer satisfaction targets
- Strong problem‑solving abilities and solid mechanical aptitude.
- High attention to detail and capable of performing well under pressure.
- Proficient in Microsoft Office, including Word, Excel, and Outlook.
- Clear and effective written and verbal communication skills.
- Skilled at handling multiple tasks and meeting deadlines.
- Patient, professional, and customer‑focused demeanor.
- Previous call center experience is required
- Access to a wide range of job opportunities
- Competitive pay
- Health and Wellness Programs (including EAP)
- Medical benefits including medical, vision, dental, and prescriptions
- Electronic weekly pay
- Employee Advocacy & Personalized Job Support
In accordance with state mandates, we are providing this notice to inform all applicants and employees that artificial intelligence (AI) tools may be used at various stages of our employment processes. This may include recruitment, screening, hiring, promotion, or other employment‑related evaluations.
AI tools may assist in reviewing application materials, assessing qualifications, or supporting decision‑making. These tools do not replace human judgment; rather, they are used to support consistent and efficient evaluation. Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let’s get started today! #IND1