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Quality Manager

Saline, MI 48176

Posted: 09/01/2023 Employment Type: Permanent Job Number: MC8696291 Pay Rate: $120000-140000 / year

Job Description

Cardinal Staffing is partnering with a top Automotive Components Company in the Saline area for a Direct Hire Quality Manager
POSITION SCOPE:  Performs a wide variety of quality tasks requiring thorough knowledge of manufacturing and quality processes. The Quality Manager is responsible for leading the plant in ensuring conformance to the quality system and for leading in its continual improvement.   DUTIES / RESPONSIBILITIES: 
  1. Establishes and maintains consistent quality operating procedures and documentation.
  2. Manages all quality reporting for timeliness and accuracy.
  3. Drives the quality system ensuring that procedures and practices are in place and being adhered to. Involvement in continuous improvement of these procedures and practices.
  4. Ensures quality system integrity by departmental involvement in APQP, customer and supplier issues.
  5. Manages the corrective action process ensuring a timely customer response; driving closure as well as ensuring the quality of the responses to prevent recurrence.
  6. Leads the coordination and submission of accurate PPAP documentation in a timely manner.
  7. Coordinates and maintains the metrology program.
  8. Leads the daily activities of the quality department to meet the above goals.
  9. Customer Representative for IATF16949
  10. Other duties or tasks as assigned or required.
  CORE COMPETENCIES:  To perform the job successfully, an individual should demonstrate the following competencies: 
  1. Problem Solving – Champions and participates in cross functional problem-solving teams to resolve true root causes utilizing quality problem solving tools and coaches teams. (charts, graphs, 5-why, fishbone, etc.). Uses pro-active thinking and coaches in the use of lessons learned past practice methods. Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. 
  2. Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills.
  3. Customer Service – Acts as plant liaison for suppliers and customers (makes visits to customers/suppliers when required). Be a well-respected ambassador for customers and responds promptly to customer needs, meets deadlines and commitments, and develops positive relationships. Supports, coaches and mentors suppliers for continuous improvement for product quality, and on-time delivery. Responds in a timely manner and provides clear communication to build customer and supplier relationships (both internal and external customers). Ensures customer performance metrics are green. Infrequent visits from customers. 
  4. Communication – Communicates clearly and effectively with all team members (customer and plant). Works effectively with a variety of people with different personalities, and effectively leads projects to fruition. Listens and gets clarification; responds well to questions. Edits work for spelling and grammar; presents information clearly and is easily understood. 
  5. Organizational Support – Follows policies, procedures, work instructions and practices; completes administrative tasks accurately and on time.
  6. Adaptability – Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events.
  7. Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent.
  8. Dependability – Follows instructions; responds to management direction; completes tasks on time or notifies appropriate person with an alternate plan.
  9. Judgment – Supports and explains reasoning for decisions; includes appropriate people in decision-making. 
  10. Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.
  11. Safety and Security – Observes safety and security procedures.
  12. Computer/Information Systems Skills – Demonstrates ability to use the tools available (Word, Excel, PowerPoint, Outlook and Project) and able to find documents, policies, work instructions as required.
  13. Continuous Improvement – Support company vision and mission for World Class Manufacturing.  Generates ideas and suggestions for improvements. 
  1. Audit Performance – timeliness of responses; number of repeat findings
  2. PPAP – timeliness and accuracy (as determined by audit findings related to PPAP)
  3. Corrective Action – time to close – number of repeat issues
  4. Customer scorecard performance 
  • Post secondary education in quality (preference to CQE/CMQ will be given)
  • Minimum of 5 years quality management system experience 
  • Experienced with all aspects of APQP, hands on knowledge of PPAP process
  • Proven ability to review and analyze dimensional reports
  • Training and working knowledge on development of FMEA and control plans
  • Full understanding of SPC and ability to apply within manufacturing
  • Working knowledge of MSA
  • Minimum of 5 years supervisory experience
  • Quality auditing training and experience
  • Strong problem solving and reporting skills
  • Experience with Ford, GM, and Toyota systems would be an asset
  • Experience in lean manufacturing principles would be an asset
  • Strong leadership skills and a team player. 
  • Strong people management skills.
  • Self-motivated and able to work with limited supervision.
  • Persistent attention to detail.
  • Plastics background.
  1. Act in compliance with the company Health & Safety policies and procedures including any applicable legislation.
  2. Notify the appropriate personnel of any situation or condition that may contribute to product or system non-conformity.
  3. Comply with the Environmental Policy and contribute to its goals and objectives accordingly.

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Jennifer McHugh

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