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Customer Service Representative

Northwood, OH 43619

Posted: 01/08/2024 Employment Type: Contract to Perm Industry: General Job Number: CP8037312 Pay Rate: $20.00 / hour

Job Description

Cardinal Staffing Services, is immediately hiring for a Customer Service Representative in Northwood, OH.  You will be working for an industrial metal and plastic sales company that is looking to expand their team!  Cardinal Staffing Services is invested in their team members!  All Customer Service Talent are offered competitive compensation of $20.00 per hour. Generous referral bonuses are available.  Shifts Available: 9:00 am – 6:00 pm; or 10:00 am – 7:00 pm.
Position Responsibilities:
  • Assisting customer in using our website to place orders or find pricing information
  • Answering questions regarding order status, delivery, or questions about materials we offer
  • Answering phone and fax inquiries for quotes
  • Managing 3-4 online chats with customers
  • Entering orders using our internal entry system
  • Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization
  • Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources
 This position will require candidates to have 2-5 years of customer service or inside sales experience, know MS Office applications and have knowledge of the metals distribution industry.  You must be able to work independently, be detail oriented, have excellent communication skills and demonstrate a proactive, problem-solving attitude.   
About Cardinal Staffing Services:
Cardinal Staffing Services, Inc. has over 25 years of experience being recognized as leaders in the staffing industry. Founded in Port Clinton, Ohio in 1994, we have grown and expanded into 5 states with 11 offices, delivering custom staffing and recruiting solutions to diverse markets. We leverage technologies, tools, and human connections to create the perfect environments to link employers and employees.

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Chelsea Parks

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