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Customer Service & Data Entry

Northwood, OH 43619

Posted: 05/28/2023 Industry: Clerical Job Number: 52760

Job Description

An industrial metal and plastic sales company is looking to expand their Customer Service team!

This is a key position within our organization and contributes significantly to our growth and reputation as best in the industry for customer service and sales.

  • 8AM to 5PM
  • 10AM to 7PM

Pay Rate: Starting at $20 per hour

  • Assisting customer in using our website to place orders or find pricing information
  • Answering questions regarding order status, delivery, or questions about materials we offer
  • Answering phone and fax inquiries for quotes
  • Managing 3-4 online chats with customers
  • Entering orders using our internal entry system
  • Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization
  • Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources

  • Sales driven and highly motivated
  • Detail-oriented and work with a high degree of accuracy
  • Excellent communication and negotiation skills
  • Experience in an environment with high volume call activity
  • Familiarity with live chat on an e-commerce site
  • Ability to tactfully handle stressful and difficult situations
  • A history of self-directed work output, with emphasis on being able to manage multiple simultaneous activities
  • A desire to join an organization where efforts result in immediate and tangible results for themselves and the organization

  • 2-5 years customer service or inside sales experience
  • A history of high-quality customer service interactions
  • Experience with MS Office applications
  • Experience with metals or distribution industries is a plus
  • Familiarity with lean practices/6S/ISO standards will be very helpful

Cardinal Staffing

Cardinal Services, Inc. Was founded in Port Clinton, Ohio in 1994. Since that time, we have grown and expanded into 5 states with 11 offices, delivering custom staffing and recruiting solutions to diverse markets.

With over 25 years in the industry, Cardinal Staffing Services is recognized as a leader in the staffing business. Clients come back to us again and again because we deliver high-quality people every time. Our commitment to making exceptional matches has helped our clients expand their businesses, helped our candidates build meaningful careers and has made our communities stronger.

Our team leverages technology, tools and good, old-fashioned recruiting tactics to connect people and businesses. As the link between employer and employee, it is our mission to provide the best environment for making these connections.

We are also hiring for other positions in your area:

Production operator



Shipping and Receiving


Forklift operator

Customer Service

Delivery Driver

Meal prep

MIG & TIG Welding

Material Handler

Machine Operator

Press Operator


Get started by applying at www.Cardinalapply.Com

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