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Customer Service

Northwood, OH 43619

Employment Type: Contract to Perm Job Number: 38456151 Pay Rate: $20.00 / hour

Job Description

Cardinal Staffing Services, is hiring for Customer Service in Northwood, OH.  Working in an industrial metal and plastic sales company that is looking to expand their team!  Position Responsibilities:
  • Assisting customer in using our website to place orders or find pricing information
  • Answering questions regarding order status, delivery, or questions about materials we offer
  • Answering phone and fax inquiries for quotes
  • Managing 3-4 online chats with customers
  • Entering orders using our internal entry system
  • Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization
  • Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources
This position will require candidates to have 2-5 years of customer service or inside sales experience, know MS Office applications and have knowledge of the metals distribution industry.  You must be able to work independently, be detail oriented, have excellent communication skills and demonstrate a proactive, problem-solving attitude.   Cardinal Staffing Services is invested in their team members!  All Customer Service Talent are offered competitive compensation of $20.00 per hour. Generous referral bonuses are available.  You can work from 11:00 am – 8:00 pm. 
About Cardinal Staffing

At Cardinal Staffing, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, Surestaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA). 

We understand that finding the right job is about more than just a paycheck – it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you’ll enjoy when you partner with us: 

  • Access to a wide range of job opportunities  

  • Competitive pay 

  • Health and Wellness Programs (including EAP) 

  • Medical benefits including medical, vision, dental, and prescriptions  

  • Electronic weekly pay 

  • Employee Advocacy & Personalized Job Support  

Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer. 

Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let’s get started today! 
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Chelsea Parks

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About Northwood, OH

Take the next step in your career journey and explore job opportunities in the vibrant area of Northwood, Ohio! Nestled in the heart of the Midwest, Northwood offers a perfect blend of small-town charm and big-city amenities. With its scenic parks, such as Pearson Metropark and Maumee Bay State Park, a thriving arts scene at the Toledo Museum of Art, and the excitement of professional sports with the Toledo Mud Hens and Walleye, there's something for everyone in this dynamic region. Whether you're looking to advance your skills or enjoy a more relaxed pace of life, Northwood has the growth opportunities and community feel to make your career truly fulfilling. Explore our job listings today and discover why Northwood could be the perfect place to take your career to new heights.