Search Jobs
Cardinal Staffing Services
https://cdn.haleymarketing.com/templates/62792/logos/logo.png
http://www.cardinalstaffing.com
http://www.cardinalstaffing.com
USD
17.00
HOUR
true
Clerical
2023-11-02
2023-12-27
Employment Type:
Contract
Industry: General
Job Number: AM426494112
Pay Rate: $17.00 / hour
Job Description
Clerical administrative customer service opportunity Huron, OHCSR Job Description - focus on providing an excellent customer experience, providing quotations, and processing orders.Responsibilities & Duties
- Receive estimate requests via phone, email, and fax. Engage with customers to ensure all required information is provided and expectations along with packaging needs are clearly understood.
- Generate and follow up on estimates.
- Receive purchase orders from customers and review all aspects of the order before sending order confirmation. Verify the order includes customer supplied art and/or in-house art request, tooling, pricing, lead time, good customer credit standing.
- Issue purchase orders for all ancillary items related to the client’s order. These may include tooling, in house art/design, and plates.
- Respond to customer email/phone inquiries throughout the day as well as respond to customer requests for order changes.
- Update customer on any issues related to their order.
- Follow up with house account order shipments to ensure customer satisfaction.
- Prepare and mail sample packets to existing customers and new prospects.
- Follow-up on sample packets.
- Prepare month end follow up reports for orders shipped and sample packets. Present this information at EOM meetings.
- Address customer questions/complaints and request samples from customer.
- Work with customer to arrive at a satisfactory resolution to any order concerns.
- Educate customers on new products and capabilities
- 2-3yrs customer service required
- Basic math and proof-reading skills
- Attention to detail
- Ability to problem solve and communicate clearly with production, sales, and graphics team
- Work well independently
Meet Your Recruiter
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Huron, OH
Looking for your next career move in the Huron, Ohio area? Explore our job opportunities and find your perfect match today! Nestled along the picturesque shores of Lake Erie, Huron offers a blend of small-town charm and big city amenities. With its vibrant arts scene, including the Huron Playhouse and local art galleries, as well as a variety of outdoor recreational opportunities at Sheldon Marsh State Nature Preserve and Nickel Plate Beach, this region has something for everyone. Indulge in delicious cuisine at local eateries like Berardi's Family Kitchen and Moseley's Pub & Grill. Join the local community in cheering on the Sandusky Bay Conference sports teams or catch a show at the historic Huron Playhouse. Discover why Huron, Ohio is not just a place to work, but a place to call home. Explore our job listings now and take the next step in your career!