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Bilingual Customer Service Representative

Maumee, OH 43537

Posted: 03/28/2024 Employment Type: Contract Job Number: AM431732321 Pay Rate: $20.00 / hour

Job Description

Cardinal Staffing Services, is immediately hiring for a Bilingual Customer Service Representative at a Telecommunications company in Maumee, OH.   Position Responsibilities:
  • Assisting customer phone calls and preforming all work duties, in Spanish and English translation speaking capacities*
  • Answering questions regarding order status, delivery, or questions about materials we offer
  • Answering phone and fax inquiries for quotes
  • Managing 3-4 online chats with customers
  • Entering orders using our internal entry system
  • Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources
 This position will require candidates to have 3-4 years of customer service experience, know MS Office applications, and experience using a multi-line phone system.   You must be able to work independently, be detail oriented, have excellent communication skills and demonstrate a proactive, problem-solving attitude, and excellent multi-tasking abilities.    Cardinal Staffing Services is invested in their team members!  All Customer Service Talent are offered competitive compensation of $20.00 per hour. Generous referral bonuses are available.  Monday- Friday 8:00 am – 5:00 pm  About Cardinal Staffing Services:
Cardinal Staffing Services, Inc. has over 25 years of experience being recognized as leaders in the staffing industry. Founded in Port Clinton, Ohio in 1994, we have grown and expanded into 5 states with 11 offices, delivering custom staffing and recruiting solutions to diverse markets. We leverage technologies, tools, and human connections to create the perfect environments to link employers and employees. 

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